@font-face{font-family:Vazir;src:url('/fonts/vazirmatn-arabic-400-normal.woff2') format('woff2');font-weight:400;font-display:swap}@font-face{font-family:Vazir;src:url('/fonts/vazirmatn-arabic-600-normal.woff2') format('woff2');font-weight:600;font-display:swap}
:root{--blue:#1262cd;--blue-deep:#08459b;--navy:#12284a;--green:#51b53c;--bg:#f3f6fa;--line:#e8edf4;--muted:#7b879c;--text:#253753;--shadow:0 16px 50px #24395c12;font-family:Vazir,Tahoma,sans-serif;color:var(--text);background:var(--bg);font-size:14px}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer;border:0;background:none;color:inherit}button:disabled{opacity:.5;cursor:wait}button:focus-visible,a:focus-visible{outline:3px solid #70aaf1;outline-offset:3px}input,textarea,select{border:1px solid var(--line);border-radius:11px;background:#fff;color:var(--text);padding:12px;outline:none;width:100%}input:focus,textarea:focus,select:focus{border-color:#6b9fe1;box-shadow:0 0 0 3px #1262cd0b}textarea{resize:none;line-height:1.9}svg{width:21px;height:21px;flex-shrink:0;vertical-align:middle}a{color:var(--blue);text-decoration:none}.primary,.soft,.danger{padding:11px 19px;border-radius:11px;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:600}.primary{background:var(--blue);color:#fff;box-shadow:0 5px 12px #1262cd20}.primary:hover{background:var(--blue-deep)}.soft{background:#eef3fa;color:#42618e}.danger{background:#fff0f0;color:#bc4141}.icon-button{width:39px;height:39px;display:inline-flex;align-items:center;justify-content:center;border-radius:10px;color:#7890ad;flex-shrink:0}.icon-button:hover{background:#edf3fa;color:var(--blue)}.button-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.muted{color:var(--muted)}.section-kicker{font-size:11px;font-weight:600;color:#7890ad;letter-spacing:.3px}.badge{font-size:11px;background:#edf7ed;color:#389545;border-radius:7px;padding:4px 9px;white-space:nowrap}.badge.waiting{background:#fff6e6;color:#b9831b}.badge.closed{background:#edf0f5;color:#7d889a}.online-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--green);box-shadow:0 0 0 3px #51b53c15}.offline-dot{background:#e1a54b}.avatar{height:43px;width:43px;border-radius:15px;background:#eef3fa;display:flex;align-items:center;justify-content:center;color:#6481a7;font-size:17px;flex-shrink:0}.avatar.green{background:#edf7ed;color:#52a754}.avatar.blue{background:#edf3ff;color:var(--blue)}#toast{position:fixed;bottom:25px;left:50%;transform:translate(-50%,15px);background:#192f50;color:white;padding:13px 22px;border-radius:12px;box-shadow:var(--shadow);z-index:9999;opacity:0;transition:.2s;pointer-events:none;max-width:90vw;text-align:center}#toast.show{opacity:1;transform:translate(-50%,0)}
/* Inbox */
.workspace{display:grid;grid-template-columns:86px 348px minmax(320px,1fr) 250px;direction:rtl;height:100dvh;min-height:540px;overflow:hidden}.rail{background:#fff;border-left:1px solid var(--line);display:flex;flex-direction:column;align-items:center;padding:24px 0 17px;gap:14px}.rail-brand{width:49px;height:49px;border-radius:16px;background:#f1f6fc;display:flex;align-items:center;justify-content:center;margin-bottom:29px}.rail-brand img{width:38px;height:auto}.rail-item{height:49px;width:54px;border-radius:14px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px;font-size:9px;color:#8592a7}.rail-item svg{width:21px;height:21px}.rail-item.active{color:var(--blue);background:#edf4ff}.rail-bottom{margin-top:auto;display:flex;flex-direction:column;gap:12px;align-items:center}.staff-avatar{width:37px;height:37px;border-radius:50%;background:#eaf4e8;color:#418c3d;display:flex;align-items:center;justify-content:center;font-weight:600}.inbox{background:#fff;border-left:1px solid var(--line);display:flex;flex-direction:column;min-width:0}.inbox-top{padding:29px 23px 17px}.inbox-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}.inbox-heading h1{font-size:22px;margin:0;font-weight:600}.inbox-heading .count{font-size:12px;padding:2px 9px;border-radius:7px;background:#edf3fc;color:var(--blue)}.inbox-caption{font-size:11px;color:var(--muted);margin:0 0 23px}.search-box{position:relative}.search-box svg{position:absolute;right:12px;top:12px;color:#98a5ba;width:18px}.search-box input{padding-right:39px;background:#f8fafc;font-size:12px;border-color:#eef1f6}.filters{display:flex;gap:4px;padding:0 18px 15px}.filter{padding:8px 12px;border-radius:9px;font-size:11px;color:#8090a6}.filter.active{background:#edf3fc;color:var(--blue);font-weight:600}.conversation-list{overflow:auto;flex:1;padding:0 11px}.conversation-item{width:100%;text-align:right;display:flex;gap:11px;padding:16px 12px;border-radius:13px;margin-bottom:5px;border:1px solid transparent}.conversation-item:hover{background:#f8fafc}.conversation-item.selected{background:#edf4ff;border-color:#dfebfb}.conversation-content{min-width:0;flex:1}.conversation-title{display:flex;justify-content:space-between;gap:8px;align-items:center}.conversation-title strong{font-size:12px;font-weight:600}.conversation-title time{font-size:10px;color:#93a0b2;white-space:nowrap}.conversation-preview{font-size:11px;color:#8490a2;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;margin:7px 0 9px;max-width:225px;line-height:1.7}.conversation-foot{display:flex;justify-content:space-between;align-items:center}.conversation-foot .badge{font-size:9px;padding:2px 7px}.unread{background:var(--blue);color:#fff;font-size:10px;min-width:18px;height:18px;border-radius:6px;text-align:center;line-height:18px}.inbox-footer{border-top:1px solid var(--line);padding:17px 21px;font-size:11px;display:flex;gap:9px;align-items:center;color:#7b899e}.chat-panel{display:flex;flex-direction:column;min-width:0;position:relative;background:#f7f9fc}.chat-header{height:88px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 25px;gap:12px;flex-shrink:0}.chat-person{display:flex;gap:12px;align-items:center}.chat-person h2{font-size:14px;margin:0 0 6px;font-weight:600}.chat-person p{margin:0;font-size:10px;color:#8a97aa}.chat-actions{display:flex;align-items:center;gap:8px}.chat-actions .soft{font-size:10px;padding:8px 10px}.chat-actions .primary{font-size:11px;padding:9px 13px}.date-divider{text-align:center;font-size:10px;color:#9ba8bb;padding:23px 0 13px}.messages{flex:1;overflow:auto;padding:0 30px 22px;display:flex;flex-direction:column;gap:17px;scroll-behavior:smooth;min-height:0}.bubble{padding:12px 15px 8px;border-radius:15px;max-width:81%;width:fit-content;box-shadow:0 2px 5px #172e5003;position:relative}.bubble.other{background:#fff;align-self:flex-start;border:1px solid #e9eef5;border-top-right-radius:4px}.bubble.own{background:var(--blue);color:white;align-self:flex-end;border-top-left-radius:4px}.bubble.internal{background:#fff8dc;color:#8b712f;align-self:flex-end;border:1px solid #f4e8b7}.bubble-name{font-size:9px;opacity:.65;margin-bottom:5px}.bubble-text{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:2;min-width:60px}.bubble-meta{display:flex;justify-content:flex-end;gap:6px;align-items:center;font-size:9px;opacity:.55;margin-top:6px;direction:ltr}.receipt svg{width:14px;height:14px}.receipt.read{opacity:1;color:#a6ed9d}.voice-label{font-size:11px;display:flex;align-items:center;gap:7px;margin-bottom:8px}.bubble audio{max-width:100%;height:36px;width:245px}.composer-wrap{padding:0 24px 17px;background:linear-gradient(0deg,#f7f9fc 80%,transparent)}.composer-tabs{display:flex;gap:17px;margin:0 4px 10px;font-size:11px;color:#8a98ad}.composer-tab{padding:5px 0;border-bottom:2px solid transparent}.composer-tab.active{border-color:var(--blue);color:var(--blue)}.composer{background:white;border:1px solid #e0e8f2;border-radius:15px;box-shadow:0 5px 20px #253b5d05;overflow:hidden}.composer textarea{border:none;box-shadow:none;min-height:75px;padding:15px 18px;font-size:12px;background:transparent}.composer-tools{padding:5px 10px 10px;display:flex;justify-content:space-between;align-items:center;gap:8px}.composer-tools .primary{font-size:11px;padding:9px 14px}.composer-help{font-size:9px;color:#a0acbd;text-align:center;margin-top:10px}.quick-wrap{position:relative}.quick-menu{position:absolute;bottom:49px;right:0;width:280px;background:white;box-shadow:var(--shadow);border:1px solid var(--line);border-radius:12px;z-index:4;padding:6px}.quick-menu button{font-size:11px;padding:10px;text-align:right;display:block;width:100%;border-radius:7px}.quick-menu button:hover{background:var(--bg)}.typing{font-size:10px;color:#7791b4;height:22px;padding:0 30px}.customer-panel{background:#fff;border-right:1px solid var(--line);overflow:auto}.customer-heading{height:88px;display:flex;align-items:center;justify-content:space-between;padding:0 23px;font-size:12px;font-weight:600;border-bottom:1px solid var(--line)}.customer-profile{text-align:center;padding:30px 20px 25px}.customer-profile .avatar{margin:0 auto 13px;width:65px;height:65px;border-radius:22px;font-size:24px}.customer-profile h3{font-size:14px;margin:0 0 7px}.customer-profile p{font-size:10px;color:#8e9caf;margin:0}.detail-section{border-top:1px solid var(--line);padding:23px 20px}.detail-section h4{font-size:10px;color:#8e9bb0;margin:0 0 15px;font-weight:400}.detail-row{display:flex;justify-content:space-between;gap:10px;margin:13px 0;font-size:10px}.detail-row span:first-child{color:#8e9bb0}.detail-section select{font-size:11px;padding:10px}.privacy-card{background:#f6f9fd;border:1px solid #eaf0f8;border-radius:13px;margin:12px 16px;padding:15px}.privacy-card svg{color:#74a16b;width:23px}.privacy-card p{font-size:10px;line-height:2;color:#8393a9;margin:9px 0 0}.empty-state{display:flex;flex-direction:column;justify-content:center;align-items:center;flex:1;text-align:center;gap:12px;padding:35px;color:#8d9bb0}.empty-state .empty-icon{width:82px;height:82px;border-radius:27px;background:#eaf1fb;display:flex;justify-content:center;align-items:center;color:#86a3ca;margin-bottom:9px}.empty-state .empty-icon svg{width:35px;height:35px}.empty-state h2{font-size:18px;font-weight:600;color:#526d93;margin:0}.empty-state p{font-size:12px;line-height:2;max-width:330px;margin:0}.list-empty{text-align:center;padding:40px 20px;color:#91a0b5;font-size:12px;line-height:2}.auth-screen{min-height:100dvh;display:grid;grid-template-columns:1fr 1fr;background:white}.auth-art{background:#0e52ae;position:relative;display:flex;align-items:center;justify-content:center;color:#fff;overflow:hidden}.auth-art:before,.auth-art:after{content:'';position:absolute;width:500px;height:500px;border:1px solid #ffffff0c;border-radius:90px;transform:rotate(35deg)}.auth-art:after{width:650px;height:650px}.auth-art-inner{max-width:340px;position:relative;z-index:1;padding:30px}.auth-art-inner img{width:120px;margin-bottom:40px}.auth-art h1{font-size:32px;line-height:1.7;font-weight:600}.auth-art p{line-height:2.2;font-size:13px;opacity:.6}.auth-art .badge{margin-top:25px;background:#ffffff14;color:#d7e9ff;display:inline-flex;gap:8px;align-items:center}.auth-main{display:flex;justify-content:center;align-items:center;padding:40px}.auth-form{width:100%;max-width:360px}.auth-form h2{font-size:25px;margin:12px 0}.auth-form p{color:#8b98ab;font-size:12px;line-height:2;margin-bottom:30px}.field{display:block;margin:17px 0;font-size:12px}.field>span{display:block;margin-bottom:8px}.field small{display:block;font-size:10px;color:var(--muted);margin-top:7px}.auth-form .primary{width:100%;margin-top:12px}.form-error{color:#be4f4f;font-size:12px;line-height:2;min-height:24px}.modal-backdrop{position:fixed;inset:0;background:#10213d66;backdrop-filter:blur(4px);z-index:50;display:flex;align-items:center;justify-content:center;padding:25px}.modal{background:white;border-radius:22px;width:620px;max-width:100%;max-height:90dvh;overflow:auto;padding:27px}.modal-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px}.modal h2{font-size:18px;margin:0}.modal h3{font-size:13px;margin:25px 0 12px}.modal p{font-size:12px;line-height:2}.modal .field{margin:12px 0}.permission-grid{display:flex;gap:12px;flex-wrap:wrap;font-size:11px}.permission-grid label{display:flex;align-items:center;gap:5px}.permission-grid input{width:auto;accent-color:var(--blue)}.user-row{display:flex;align-items:center;gap:12px;padding:12px 0;border-bottom:1px solid var(--line)}.user-row .user-info{flex:1;min-width:0}.user-row strong{font-size:12px}.user-row small{display:block;font-size:10px;color:var(--muted);margin-top:5px;direction:ltr;text-align:right}.user-row button{font-size:10px}.voice-preview{padding:13px;background:#eef4fc;border-radius:12px;margin:8px 0}.voice-preview audio{width:100%;height:37px;margin:9px 0}.voice-preview .button-row button{font-size:11px}.recording{background:#fff0f0!important;color:#ce4141!important;animation:pulse 1s infinite}@keyframes pulse{50%{box-shadow:0 0 0 5px #ce414110}}.hidden{display:none!important}
.contact-note{font-size:9px;line-height:1.9;color:var(--muted);margin:10px 0 0}
/* Widget */
.guest-profile{margin-top:15px;display:grid;grid-template-columns:1fr 1.4fr;gap:7px 10px;align-items:center}.guest-profile label{font-size:10px;color:#647e9f}.guest-profile label span{font-size:9px;color:#97a7bc;margin-right:4px}.guest-profile input{padding:8px 10px;font-size:11px;min-width:0;height:36px}.widget-welcome .profile-caption{grid-column:1/-1;font-size:11px;margin:0 0 2px;color:#647e9f}.widget-welcome .profile-hint{grid-column:1/-1;font-size:9px;line-height:1.9;color:#94a4b8;margin:3px 0}.widget:has(.widget-welcome:not(.hidden)) .messages{flex:0;padding:0}.widget-welcome{overflow-y:auto;min-height:0}
.widget .widget-welcome{padding:17px 23px 13px}.widget .widget-welcome .hello{font-size:19px;margin-bottom:6px}.widget .widget-welcome h2{font-size:15px;line-height:1.8;margin-bottom:6px}.widget .widget-welcome .widget-team{display:none}
.widget-body{background:#fff;height:100dvh;overflow:hidden}.widget{height:100%;display:flex;flex-direction:column;background:#f7f9fc}.widget-header{background:var(--blue);color:#fff;padding:23px 23px 20px;display:flex;justify-content:space-between;gap:10px;align-items:center;flex-shrink:0}.widget-brand{display:flex;align-items:center;gap:12px}.widget-mark{width:43px;height:43px;background:#ffffff18;border:1px solid #ffffff20;border-radius:14px;display:flex;align-items:center;justify-content:center}.widget-mark svg{width:25px;height:25px}.widget-header h1{font-size:15px;margin:0 0 6px}.widget-header p{font-size:10px;margin:0;color:#d4e3fa;display:flex;align-items:center;gap:7px}.widget-header .icon-button{color:#dceaff}.widget-welcome{padding:25px 24px 15px}.widget-welcome .hello{font-size:23px;margin-bottom:9px}.widget-welcome h2{font-size:17px;line-height:1.9;margin:0 0 8px;color:#29466c}.widget-welcome p{font-size:11px;line-height:2;color:#8a9bb2;margin:0}.widget-team{display:flex;align-items:center;gap:9px;padding-top:18px;font-size:10px;color:#7a8da7}.team-avatars{display:flex;padding-left:6px}.team-avatars span{width:27px;height:27px;border-radius:50%;border:2px solid #f7f9fc;background:#dfeafb;display:flex;align-items:center;justify-content:center;font-size:10px;color:#5b7eac;margin-left:-6px}.team-avatars span:nth-child(2){background:#e2f0dc;color:#65a84d}.widget .date-divider{padding:12px 0}.widget .messages{padding:8px 18px 15px;gap:13px}.widget .bubble{max-width:91%;padding:11px 13px 7px}.widget .bubble-text{font-size:12px}.widget .composer-wrap{padding:0 13px 0}.widget .composer textarea{min-height:53px;max-height:90px;padding:12px 13px;font-size:11px}.widget .composer-tools{padding:0 7px 7px}.widget .composer-tools .primary{padding:8px 12px;font-size:10px}.widget .composer-tools svg{width:18px;height:18px}.widget-footer{display:flex;justify-content:center;gap:5px;align-items:center;padding:12px;color:#a2afbf;font-size:9px}.widget-footer svg{width:12px;height:12px}.widget .typing{padding:0 20px;height:19px}.widget-connect{display:none;padding:8px 15px;background:#fff4dc;color:#a17c39;font-size:10px}.widget-connect.visible{display:block}
/* Preview page */
.preview-page{min-height:100dvh;background:#f8fafc}.preview-nav{height:90px;display:flex;align-items:center;justify-content:space-between;max-width:1200px;margin:auto;padding:0 40px;border-bottom:1px solid #e6ecf4}.preview-nav img{width:116px;height:auto}.preview-nav .button-row{gap:25px;font-size:12px}.preview-main{max-width:1100px;margin:80px auto;padding:0 40px}.preview-tag{font-size:11px;color:#639253;display:flex;align-items:center;gap:9px;margin-bottom:24px}.preview-main h1{font-size:47px;line-height:1.8;font-weight:600;letter-spacing:-1.5px;max-width:700px;margin:0 0 24px;color:#183960}.preview-main h1 span{color:var(--blue)}.preview-main>p{font-size:14px;line-height:2.3;color:#8595ac;max-width:540px}.preview-main .button-row{margin-top:30px}.preview-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-top:70px;max-width:880px}.preview-card{border:1px solid #e4ebf4;border-radius:18px;background:#fff;padding:25px}.preview-card>svg{color:#6193c9;width:28px;height:28px;margin-bottom:17px}.preview-card h3{font-size:14px;margin:0 0 10px}.preview-card p{font-size:11px;line-height:2;color:#8b9bb0;margin:0}.preview-note{font-size:10px;color:#9babc0;margin-top:35px}.mobile-back{display:none}.qr-image{display:block;width:190px;margin:10px auto}.ltr{direction:ltr;text-align:left}
@media(min-width:1600px){.workspace{grid-template-columns:92px 370px minmax(400px,1fr) 285px}.messages{padding-right:55px;padding-left:55px}}
@media(max-width:1250px){.workspace{grid-template-columns:76px 310px minmax(300px,1fr)}.customer-panel{display:none}.chat-header{padding:0 18px}.messages{padding-right:20px;padding-left:20px}.rail{padding-top:22px}}
@media(max-width:800px){.workspace{grid-template-columns:65px 280px minmax(280px,1fr)}.chat-actions .soft{display:none}.composer-help{display:none}.composer-wrap{padding:0 12px 12px}.inbox-top{padding:24px 17px 16px}.filters{padding-right:12px;padding-left:12px}.filter{padding:8px 9px}}
@media(max-width:680px){.workspace{grid-template-columns:62px 1fr;min-height:0}.workspace .chat-panel{display:none}.workspace.chat-open{display:flex}.workspace.chat-open .rail,.workspace.chat-open .inbox{display:none}.workspace.chat-open .chat-panel{display:flex;width:100%;height:100dvh}.mobile-back{display:inline-flex}.inbox-top{padding-top:25px}.chat-header{height:74px;padding:0 10px}.chat-person{gap:8px}.chat-person h2{font-size:12px}.chat-actions{gap:3px}.chat-actions .primary{padding:8px;font-size:10px}.messages{padding:5px 15px 16px}.bubble{max-width:88%}.auth-screen{display:flex;min-height:100dvh}.auth-art{display:none}.auth-main{width:100%;padding:28px}.preview-nav{padding:0 23px;height:75px}.preview-nav img{width:95px}.preview-nav .button-row{gap:12px}.preview-main{margin-top:50px;padding:0 25px}.preview-main h1{font-size:30px;letter-spacing:0}.preview-main>p{font-size:12px}.preview-cards{grid-template-columns:1fr;margin-top:40px;padding-bottom:120px}.preview-card{padding:20px}.modal-backdrop{padding:12px}.modal{padding:20px}.bubble audio{width:210px}}